faq

How do you produce your products?

We produce all of our products with individuals not factories. We source our fabrics from Japan, Portugal and India. Our block-printed products are hand printed in New Bedford, MA and our woven rugs are made by weavers located in Mexico, Peru, and Guatemala.  If you are curious about our block-printers check out our video.

Can I get directions to your shop?

Sure! We'd love to have you over Wednesday - Sunday 11am-6pm. Here is a map of where we are.  

Shipping & Returns

Once your order has been confirmed, it should arrive within 5-7 business days. Please contact customer customerservice@carolinezhurley.com with any questions.

Because most of our products are made to order, we do not accept returns but we are happy to offer exchanges.  

How do I care for your products?

Linen products: we suggest wash cold and hang dry but if you like your linen a little more worn-in, throw it in the dryer on low heat - it will get cozy and soft real quick.

Quilts: wash cold, tumble try low heat.  

Cotton Rugs: wash cold, tumble dry low heat.

Wool Rugs: spot clean only.

Wear and Tear

Caroline designs all of her products with the notion that they will be used often. There is no need to treat them delicately. because we hand stamp every shape individually, some block printed ink will, over time, rub away which is part of the design. much like a good pair of jeans we like to think our products get even better over time.